Before the Investigation Begins…
Before you hire a private investigator, your very first questions are probably “How do these things work” and “What are the pre-investigation steps”. Hold on, right on this page you will find the detailed step-by-step guide that will help you to start your private investigation process in no time. If you have any specific questions, refer to our FAQ or contact us if you still haven’t found the answer.
Step #1: Request Your Free Quote or Pick Your Package
Before you hire a private investigator, you must know how much it will cost. You may also need to check how long it would take and what information would be required. At this point, we encourage you to fill out a simple online free quote request, which shouldn’t take you more than a few minutes. We respect your privacy, therefore everything you send us through the online form remains strictly confidential.
You can now select one of our PI packages.
Step #2: Discuss the Investigation Details
Once you submit your online quote request, our certified private investigation adviser will contact you to provide you with our quote, assist you with the private investigation mandate, and discuss the details of the private investigation process if necessary.
Step #3: Submit the Investigation Mandate
At this point, we need you to fill out and electronically sign a service mandate – a document that authorizes us to conduct a private investigation for you. You will receive an email with your mandate and service agreement. Once you receive this email, you will need to fill out the form online and digitally sign it. If you need assistance with filling and signing the mandate, just let us know.
Step #4: Make the Payment
When you are ready to proceed with your private investigation, you will receive an email with your detailed invoice. You can securely pay your invoice online with a credit or debit card. You can also print your invoice for your records. If you prefer an alternative payment method (such as Interac transfer, wire transfer, check, bank draft, or cash payment), please let us know. (Your investigation adviser will provide you with further instructions.)
Step #5: Check Your Investigation Results
During your investigation, you will be in touch with the Wolf Group investigation department and (in some cases) the investigator who works on your case. Once the investigation process is finalized, your private investigator will provide you with the full professional report. In some cases (if required) your private investigator may contact you to keep you up to date on the status of the investigation and/or ask you some additional questions.
Do you have questions?
Do not hesitate to contact us!