How It Works

Before the Investigation Begins…

Before you hire a private investigator, your very first questions are probably “How this whole thing works” and “What are the pre-investigation steps”. Hold on, right on this page you will find the detailed step-by-step guide that will help you to start your private investigation process in no time. If you have some specific questions, you can always refer to our FAQ or contact us if you still haven’t found the answer.

 

How private investigation process begins - learn the steps

 

Step #1: Request Your Free Quote or Pick Your Package

Before you hire a private investigator, you obviously have to know how much it is going to cost you. You may also need to check how long it would take and what information would be required. At this point, we encourage you to fill out a simple online free quote request, which shouldn’t take you more than a couple of minutes. We respect your privacy, therefore everything you send us through the online form remains strictly confidential.

You can now select one of our PI packages.

 

Step #2: Discuss the Investigation Details

Once you submit your online quote request, our certified private investigation adviser will get in touch with you in order to provide you with the quote, assist you with the private investigation mandate, and/or discuss the details of the private investigation process if necessary.

 

Step #3: Submit the Investigation Mandate

At this point, we need you to fill out and electronically sign a service mandate – a document that authorizes us to conduct a private investigation for you. You will receive an email with your mandate and service agreement. Once you receive this email, you will need to fill out the form online and digitally sign it. If you wish to sign the mandate immediately, you can follow the instructions below:

  1. Click on this link to download the Mandate/Service Agreement (PDF document).
  2. Save the PDF document on your computer.
  3. Fill out and save the form on your computer. (You can use a free online app such as Small PDF).
  4. Send us your completed Mandate/Service Agreement. (You will find the email address on the mandate.)

If you need assistance with filling and signing the mandate, please let us know.

 

Step #4: Make the Payment

When you are ready to proceed with your private investigation, you will receive an email with your detailed invoice. You can securely pay your invoice online with a credit or debit card. You can also print your invoice for your records. If you prefer an alternative payment method (such as Interac transfer, wire transfer, check, bank draft, or cash payment), please let us know. (Your investigation adviser will provide you with further instructions.)

 

Step #5: Check Your Investigation Results

During the course of your investigation, you will be in touch with the Wolf Group investigation department and (in some cases) the investigator who works on your case. Once the investigation process is finalized, your private investigator will provide you with the full professional report. In some cases (if required) your private investigator may contact you to keep you up to date on the status of the investigation and/or ask you some additional questions.

 

Do you have questions?

Do not hesitate to contact us!